Verify Your Identity as Talent

Identity Verification (IDV) confirms that talent on Lifted are who they claim to be. It helps prevent fraud and impersonation, protects both talent and clients, and increases trust and safety across the platform.

Reasons for Identity Verification

Identity verification supports platform security and regulatory compliance. You may be asked to verify your identity if:

• You’re new to Lifted

• You are starting work on a contract

• You’re applying to restricted or location-specific roles (e.g., U.S.-only jobs)

• We need to confirm account ownership (e.g., KYC compliance)

• Your account was previously suspended and you are resuming activity

• Lifted detects a potential mismatch or risk signal

• You are selected for periodic re-verification

When Identity Verification Is Required

Identity verification is most commonly required when a contract is created, but it may be requested earlier depending on client or compliance requirements.

• You must complete IDV before starting any contract

• You’ll be notified via email and/or in-product prompts

• Once notified, you have 7 days to complete verification

• If not completed in time:

• You cannot start or activate contracts

• You may be restricted from applying to opportunities

• Your account may be placed on hold or suspended

How to verify your identity

When prompted:

1. Click the secure verification link in your email or workflow

2. Follow the instructions provided by Persona (our verification provider)

3. Complete the process

Submitting falsified documents may result in permanent suspension and further action.

Important:

• If you receive multiple requests, follow the most recent one

• Verification is completed directly with Persona

• Most results are returned within minutes

You can view your status in the same place where you were prompted to verify.

Types of Identity Verification

Depending on your situation, you may be asked to complete one or more of the following:

• Government ID verification

• Location verification (for certain roles)

• ID + location verification (compliance-related)

• Visual verification (selfie or short video)

• Phone verification (SMS or call code)

Accepted Identification Documents

Accepted ID types vary by country and will be shown during verification. Common examples include:

• Passport

• Driver’s license

• National ID card (NIC/CNIC)

• Other valid government-issued photo IDs

Your ID must:

• Include your name, photo, date of birth, and signature

• Include your address (not required for passports)

• Match your profile photo

• Match the name and address on your profile

Not accepted:

• Student, employee, or library cards

• Temporary or paper IDs

• Photocopies

• Military or health cards

• Handwritten or expired documents

ID Photo Requirements

To avoid issues during verification:

• Place your ID on a flat surface

• Take the photo from directly above

• Use natural lighting (avoid flash and glare)

• Ensure all four corners are visible

• Keep the image clear, in color, and high quality

• Save as PNG, JPEG, PDF, or BMP

• Do not crop, edit, or alter the image

Preparation Requirements

Before starting, make sure you have:

• A valid government-issued ID

• A clear and current profile photo

• Matching name across:

  • ID

  • Payment method

  • Tax information

• A phone with a working camera

Privacy & Security

Lifted uses Persona as a secure verification provider.

• Your data is handled according to privacy and security standards

• Your data is not sold

• Only your verification status is shared — not your documents