Using Messaging in Lifted

Messaging lets you communicate directly with clients in Lifted.

Clients can start conversations with you during the hiring process through your Lifted profile. Once you're on an active contract, you can also start contract-related conversations from the contract page.

Where to find your conversations

You can access all of your conversations from the All Chats page.

Select the All Chats icon in the top navigation bar to:

• View all active conversations

• Navigate between chats

• Open related contracts or job posts

Chat names include helpful context, such as the associated contract or job post, along with a direct link back to that page.

Receiving messages from clients

Clients can start conversations with you during the hiring process via your Lifted profile. 

If you do not have an active contract with a client, you cannot start a new conversation with them. You can only reply to conversations they initiate during the hiring process.

When a client starts a conversation, you'll see it in All Chats and can respond directly within Lifted.

Starting a contract chat

If you're working on an active contract, you can start a conversation directly from the contract page.

To start a contract chat:

1. Open the contract.

2. Select the Chat tab.

3. Start a new conversation.

The conversation will appear in both the contract's Chat tab and All Chats.

Contract chats are designed for onboarding, project coordination, and ongoing communication throughout the contract lifecycle.

Notifications

When you receive a new message:

• You'll receive an in-platform notification in Lifted.

• You may also receive an email notification if you're not actively viewing the conversation.